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Web Site Management offers a single Service Level Agreement (SLA) that ensures your web site is connected to the Internet and able to process information. This is achieved through a combination of managed security, business continuity and monitoring services, providing:

  • Connectivity – Your server is connected to the Internet 24/7. Hardware – 24/7 break fix on the server hardware connected to the Internet
  • Service software – A 24/7 break fix time for the web server and operating system running on your server
  • Optional Database – A 24/7 managed database ensures that your web site can store and process your data.

Web Site Management is available for clients that want a web presence and the option to process information on that web site. They have relatively low traffic and information processing and also wish to keep their costs down. This is provided by hosting our client’s web site and optional database on a shared resource (known as shared or virtual hosting) with best of breed products and services. Web Site Management offers scalability in all areas, with easy upgrades routes to Web Application Management or Complex Web Application Management.

Available on Microsoft’s Windows 2000 server platform with optional Microsoft SQL database and using the latest server hardware from HP, our Web Site Management offering is pre-engineered for performance and security. We monitor the web server and database to ensure that contention between different clients does not exceed a 60% total utilisation. If it does, additional resources are deployed.

Once you subscribe to a Web Site Management solution, you can be online within a matter of hours and experience full monitoring, control and statistics tools. Every server sits behind our 24/7 managed firewall and infrastructure you can even request extra security if you want it.


Services included with our Web Site Management solution:

  • Set-up of domain name, Imail, IIS, FTP and OS accounts

  • Fault tolerent 24x7 managed network - ensures no single point of failure between your web site and the Internet backbone.

  • 200 MB of disk storage space

  • 2 GB data transfer/month

  • 25 email accounts on Imail server limited to a maximum of 100MB of space

  • Server- side scripting using ASP, Javascript, VB Script

  • Windows 2000 & IIS 5.0

  • CGI Support using active PERL

  • Included software: McAfee Total Virus Defence, SA Fileup and SA File Manager

  • Monitoring of one URL

  • Backup (off site) and Recovery

  • 24/7 Hardware breakfix

  • Web stats reporting - provides comprehensive user statistics with up to the minute traffic, marketing and demographic reports on how your website is operating in real time.

  • Anti-virus protection for your server and email

  • DNS hosting.

Additional Services (at additional costs)

  • Shared Microsoft SQL Server 2000 database with 200 MB of disk storage
  • Additional 100 MB database storage
  • Additional 100 MB disk storage
  • Additional 1 GB/data transfer/month
  • Additional XX MB of database storage
  • Additional 5 email accounts
  • Customised monitoring: ports, FTP, word search, HTTP, URLs etc
  • Customised alerting, via email
  • Customised backup and archiving, per tape-month


The Professional Services available from Hosting Services ensure:

Business Continuity – BSG has a presence at multiple data centres, ensuring our clients’ business continuity programme is built in, with no single point of failure on Hosting Services network infrastructure.

Peace of mind – Hosting Services is able to monitor, provide administration support and process restarts for any hardware, operating system or application that we manage.

Cost saving – By leveraging shared infrastructure and technical skills, our clients can pick highly complex, scalable architectures with no single point of failure at a fraction of the cost they would take to acquire and maintain themselves.

Increased performance and control – Bespoke real-time application performance monitoring and reporting ensures that our clients’ applications are optimised for availability, response, security, scalability and reliability. This level of reporting ensures our clients are usually better informed than if they hosted and managed their applications in-house.

Who is the service designed for?

Any organisation who:

  • Wants to create an effective online presence.
  • Wants to reduce cost by removing the need for in-house skills redundancy
  • Needs a real Business Continuity strategy and plan for web facing applications
  • Wants to place its infrastructure in an environment that enables real business efficiency
  • Needs to outsource the management of their business web facing applications so that they can concentrate on running the business

How will your business benefit?
  • You will receive a service based on guaranteed response times and agreed service levels.
  • You will gain access to an expert technical team, when you need them most.
  • Business effectiveness is achieved through access to a range of skills and experience under one hosting contract.
  • Cost efficiency is achieved by not having to employ a variety of in-house specialists.

Why BSG?
BSG is a partner:

  • whose underlying objective is to provide the best possible performance/cost ratio for your own business strategy and objectives.
  • whose quality systems and experienced staff allow it to regularly meet and exceed agreed Service Level Agreements.
  • whose diversity of services enables an organisation to explore innovative but proven technologies.


Download PDFs

 Web Site Management Brochure - Click here

Web Site Management Case Study - Click here

Infrastructure Brochure - Click here

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