Availability Monitoring - Using a variety of tools such as Compaq Insight Manager we are able to check the 'health' of server components. This allows for proactive fault diagnosis and resolution before the server fails.

Performance Monitoring - We constantly monitor server performance ranging from CPU utilisation to disk usage. This allows us to spot when bottlenecks are being encountered. If possible we conduct maintenance such as file compression or where necessary can offer advice on scaling the solution up or out.

Website Monitoring - We watch websites using a variety of tools including IPMonitor from DeepMetrix. If a site goes down or an associated service such as ftp fails we are able to respond immediately in order to resolve the issue.

Bandwidth reporting - The web based interface provided by Hosting Service provides each customer with a unique login and password. Bandwidth reporting provides detailed statistics on the number of bytes of data sent and received against each IP address allocated to you.

Application Monitoring - Bespoke real-time application performance monitoring and reporting ensures our clients' applications are optimised for availability, response, security, scalability and reliability. This level of reporting ensures our clients are usually better informed, than if they had hosted and managed their applications in-house.

Hosting Services managed monitoring is configured by our experienced engineers to your specified business requirements.

Managed monitoring provides constant tests that escalate a problem when it is detected; this triggers an alert at our central London Network Operations Centre (NOC) and by SMS and Email to the relevant engineer, who will immediately respond. In addition, alerts via SMS or email can be sent directly to you if requested.