Availability Reporting - A full and detailed report of each hardware failure will be prepared should the client require.

Performance Reporting -To enable a client to evaluate the efficacy of their existing solution and to allow for 'future-proofing' we are able to provide regular reporting and advice on solution performance. This ranges from CPU utilisation to the monitoring of application response times.

Bandwidth reporting

By monitoring bandwidth usage, we can ensure that organisations make the most of Hosting Services cost-effective pay-per-use bandwidth provision, whilst still ensuring that their applications are able to meet the performance level.

Web Traffic Analysis - Web traffic analysis gives you the critical information you need to evaluate the success of your business, enabling you to devise new strategies, content advertising or design to optimise your site's effectiveness. Features include:

• Instant Browser based access - A fast, reliable and intelligent way to measure the activity on your site.

• Live real-time web analytics - Reports your web site activity as it happens, with the origins map allowing real-time geographic segmentation.

• We can help you measure the effectiveness of your website vis á vis marketing materials; return on investment; search engine activity and traffic generated by partner sites.

• Emailed daily website usage reports.

• Customised reporting on demand.

In addition, BSG can offer services on a number of related disciplines including search engine optimisation through to web design. Please contact us for further information.