BSG's Technical Assurance Programme (TAP) offers access to BSG's complete portfolio of services and expertise (including those specific to Hosting Services) coupled with agreed service levels and fixed pricing. In addition to your hosting SLA, TAP ensures not only guaranteed response times, as and when you need it most, but also a flexible support arrangement that will match your particular needs.

The Benefits

• Access to a service beyond your hosting SLA that is based on agreed service levels and guaranteed response times.

• Allows you to accurately budget for your annual IT support expenditure.

• Enables you to cost effectively manage your IT infrastructure, without having to employ specialist contractors, in giving you access to over 150 technology based engineers and consultants.